11.18.2011

Be Kind

Some days I dread going to work. Not because it's particularly stressful. Not because I'm getting paid nothing (which I am). But because people are mean!

On Tuesday, an older gentleman spent approximately 5 minutes staring at my "nametag." Really? Today, I asked a member to show me his membership card (as per club policy) and his response was to ask me my name so he could say, "Kaitlyn, I don't like you." Really? I am daily dehumanized to the point of becoming a machine that scans cards. I am treated as imcompetent and I'm blamed for everything wrong with my place of employment. Which truth be told, is not that abnormal for anyone in the customer service industry. But it shouldn't be.

As a culture, we've become defensive, selfish and just plain mean! I'm reminded of one of my favorite quotes by Plato, "Be kind. For everyone you meet is fighting a hard battle." This doesn't just go for people in the customer service industry (although I hold the belief that every person should be required to work in customer service at one point in their lives to get some perspective on how to treat people). This goes for everyone we encounter. In light of the growing problems of bullying and discrimination, Ellen Degeneres ends every show with the words, "Be kind."

If we truly were to live by the idea of "Do unto others," imagine what a beautiful world we'd be living in.

So as of today, I'm embarking on a journey to be more generous. To be more respectful. But most of all, to
be kind.

5 comments:

  1. Kaity, I absolutely love this message. So sorry you're having to deal with some rotten people when you work, but what a great perspective you have on all of it.
    And, Ellen Degeneres is my favorite!

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  2. Gah, I used to work in retail and had so many similar experiences - people can be horribly rude sometimes. I try and be extra nice to people now as a result!

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  3. I completely agree with your message - everyone's fighting a battle we can't see. It'd sure be nice if more people remembered that.

    (Found you via FTLOB Comment Love Day - Happy Sunday!)

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  4. I'm a new follower - I work in retail part-time and I can totally relate to this post. Awesome blog!

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